Trigger image restore process from the hidden partition Features of Key in The Cloud are listed below:Ħ0-sec scan of the hard drive SMART software repair (The smart repair feature can be used to resolve the following issue) Note: Key in the Cloud will not download any operating system image, and will not work for restoration with a blank hard drive. Image Recovery and Reinstall (up to 30 minutes).Data and User-Settings Backup (time depends on file size).Video - Restore Your Computer With a Dell Windows 8 or Windows 10 USB Restore Key Step 3: Dell Recovery & Restore will guide you through the repair, restore, or reinstall options. The personal computer will start the Dell Recovery & Restore software on your USB drive. Using the arrow keys, select USB Storage Device and press Enter.When the Dell logo appears, tap F12 on the keyboard several times to enter the computer setup screen.Turn off the computer that you are repairing.Read and accept the license terms and agreement and then click Continue.On the Recovery & Restore window, select your preferred language for the application.The personal computer will start the Dell Recovery & Restore software on your USB drive.Select the USB storage device and press Enter.When the Dell logo appears, tap F12 on the keyboard several times to enter the computer setup screen.To boot from Dell Recovery & Repair USB drive Your computer will automatically restart. Use the arrow keys to browse the Exit tab of the System Setup window.Connect the USB drive with Dell Recovery & Restore to any available USB port.Select the Boot List Option and press Enter, and then on the options menu, select Legacy and press Enter.If you are prompted to allow the changes, select Yes. Next select Secure Boot and press Enter, and then use the + or - key to change the status to Disabled and press Enter.Using the arrow keys, browse the Boot tab of the UEFI menu.Go to Troubleshoot > Advanced Options: UEFI Firmware Settings. Or, from Windows, hold the Shift key while selecting Restart. When the Dell logo appears, tap F2 on the keyboard several times to open the UEFI menu.Turn on or restart the computer that you are repairing.When the recovery process is finished, follow the instructions to reenable Secure Boot. To give your computer permission to start up with the Dell Recovery & Restore USB drive, Secure Boot must be disabled temporarily. Note: Windows 10 and Windows 8.1 includes a security feature that is called Secure Boot that ensure your computer starts up with trusted software only. Step 2: Start, or boot, the nonworking computer from the Dell Recovery & Restore USB drive For Windows 10 and Windows 8.1 When the process is completed, you will see an "Operation done" message. If a dialog box about formatting a disk appears, please ignore the message and close it by clicking the X in the upper-right corner.Click Start to transfer the Dell Recovery & Restore software on to your USB.If it is not detected, click the Refresh icon next to the drop-down box. The software should detect the USB drive. On the Dell Recovery & Restore application window, select the USB drive as the media that you would like to use.Connect a 16 GB or larger USB drive to any available USB port.On your desktop, click the Dell Key Creator icon to open the application.Open Dell Recovery & Restore to transfer the software to your USB drive When the installation wizard is complete, click Finish.On the Dell Recovery & Restore installation wizard, click Next and then click Install.The Dell Recovery & Restore installation wizard will appear on the screen. Click or run the Dell Direct Key or setup.exe file to launch the installer.zip file type and then attempt to extract the files. Note: If the file will not extract correctly, the download may be corrupted or does not have the correct file extension.
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